Legal · 18+

Privacy Policy

Last updated: 16 August 2026

Convivia24 ("we", "us") operates a drinks ordering and nightlife platform for adults aged 18 and over, with nationwide delivery across Nigeria. This policy explains what we collect and how we use it.

1. Who may use Convivia24

You must be at least 18 years old to browse, order alcohol, or create an account. We use an age gate and may refuse or cancel orders if we reasonably believe a customer is underage.

2. Information we collect

Contact and delivery details you provide at checkout (name, email, phone, address or venue).
Order history, payment references from our payment provider, and cart activity on your device.
Account details if you sign in (email, name, profile image from the auth provider).
Optional loyalty / Guest Card details and partner outlet information you submit.
Technical data such as device type, approximate location (if you use Near me), and cookies for age verification and sessions.

3. How we use information

To process and deliver orders, confirm payments, and support you.
To send transactional messages (order status, delivery windows).
To operate loyalty perks, partner desks, events, and invites you opt into.
To prevent fraud, enforce our 18+ rule, and improve the product.

4. Sharing

We share data with service providers needed to run the service — for example payment processors, email delivery, hosting, and logistics partners. We do not sell your personal information. We may disclose information if required by law or to protect users and the platform.

5. Cookies & local storage

We use cookies and local storage for the age gate, cart, loyalty wallet, and session state. You can clear these in your browser; doing so may reset your cart and preferences.

6. Retention & security

We keep order and account records as long as needed for operations, accounting, and legal duties. We apply reasonable technical and organisational measures; no system is perfectly secure.

7. Your choices

Contact us to request access, correction, or deletion of personal data we hold, subject to legal retention needs. You may also opt out of non-essential marketing emails.

8. Contact

Questions about privacy: use the inquire flow on the site or email the address published on your order confirmation when available.